Support Services

Lantern Networks manages any support issues with vendors or service providers.   In addition, Expert engineers troubleshoot and correct any customer side network issues.  

• Single Point of Contact (SPOC)
• Technical Trouble Resolution
• Telecom Expense Management
• Hardware Break-Fix
• RMA Coordination
• Network Monitoring
• CPE Maintenance Services
• Moves/Add/Changes/Disconnects (MACD's)